Business is my middle name.

“I made myself who I am to prove wrong those who saw me as who I was not.-Kofoworola George-Taylor” As a Nigerian the most irritating joke one can tell you, is the Nigerian scammer joke. It is annoying and it makes no sense. I never understood what it mean to be a Nigerian until I saw how others treated us. The disgust, the profiling and the insult because I was born in a country. Not because of who I am or what I look like. I can tell you for free, finding a job is the most difficult and tedious thing, one can do. In Nigeria and everywhere else in the world. In Nigeria you compete with over one thousand people for a good job and globally people do not want to hire you because you are Nigerian. I have been told many times, we love you but we are looking for someone in Europe or America right now. One told me outright, I will not hire you because you are Nigerian. It was heart breaking and hurtful. I became determined to prove everyone wrong. I was never someone to put in 120% ...

Want to hire a professional to write your resume? Do you think it will get you better jobs if it looks "better" or more "professional"? Stop right there! Resumes need to be written in an easy to skim format, they should only include skills and work relevant to the job and should have up to date contact information. These are things you can do yourself! These professional writers will create resumes you love but these resumes will have the same effect as the last one. Now what can you do to catch the eye of the recruiter? 1. Tailor your resume to the job you are applying for. Resumes are not one size fit all. The need to be specific. Yes that means throwing out the 8 years janitorial work when applying for the job of a customer service representative.  2. Resume should be easy to skim, a recruiter should be able to see skills and experience with a five second scan of your resume. 3. No longer than one page. This is the one time quantity is not better. Less...

1.      Do not get angry. The client is mad at the company and unfortunately you are receiving the heat. They are most likely using terms like "You people" or "You". These terms ordinarily should make you feel defensive, but you have to keep in mind that the client is not upset at you. They are just upset or dissatisfied with the service received by your company. 2.      Listen carefully to the clients’s problem. What happened? What is making them so angry? Is the fault from company or client? 3.      Apologize, give a heart felt apology. Do not just say a cold and unfeeling sorry. Try and make the customer understand you care about them. 4.      Empathize, put yourself in the client's shoes. Don’t try to reason with him or her immediately. First thing is to get them to calm down. 5.      After the clients calms down and is more...